Applicable from 01/11/2022
EURL 1GROUPE
254 Rue Vendome,
69003
Lyon, France
Registered with the RCS of Lyon under the number
SIRET: 92141861200013
Intra-community VAT number: FR94921418612
Commercial website: www.1bike.co.uk
[email protected]
TERMS OF SALES
PREAMBLE
These general conditions of sale are concluded between 1GROUPE and any non-commercial and non-professional natural or legal person (“the buyer” or “the customer”), wishing to make a purchase on the website www.1bike.co.uk.
The Parties agree that these General Conditions exclusively govern their relationship. 1GROUPE reserves the right to modify the General Conditions. They will be applicable as soon as they are put online.
ARTICLE 1 - Scope
These conditions apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.
These General Conditions of Sale are accessible at any time on this website and will prevail, if necessary, over any other version or any other contradictory document.
Unless proven otherwise, the data recorded by 1GROUPE constitutes proof of all transactions.
Validation of the order by the buyer implies unreserved acceptance of these General Terms and Conditions of Sale.
ARTICLE 2 – Coverage of the offer
The coverage of the 1GROUPE offer corresponds to the list of countries appearing in the drop-down menu at the delivery stage.
ARTICLE 3 – Orders
For any first order, the buyer must follow an account creation procedure indicated on the website.
The buyer places his order online, by selecting on the site the products he wishes to acquire, by taking cognizance beforehand of their essential characteristics.
Once the basket has been validated, the User must accept these General Conditions, choose the address and the delivery method, and validate the payment method.
1GROUPE will acknowledge receipt of the order as soon as it is validated by sending an e-mail.
The sale will be considered concluded only after the sending to the Buyer of the confirmation of the acceptance of the order by the Seller by e-mail.
Any order implies acceptance of the prices and descriptions of the products available for sale, and constitutes an irrevocable commitment by the customer. Any dispute on this point will take place within the framework of a possible exchange or use of the right of withdrawal and the guarantees mentioned below (articles 8 and 9).
For any question relating to the follow-up of an order, the User must consult his customer account on the website, contact us through the chat or call us when we are open Monday to Friday from 9 a.m. to 7 p.m (UTC +1) .
In certain cases, in particular non-payment, incorrect address, dispute in progress with the buyer or other problem on the buyer's customer account, 1GROUPE reserves the right to block the buyer's order until the resolution of the problem.
ARTICLE 4 – Signatures
The final validation of the order implies signature and express acceptance of all operations carried out on the Website.
ARTICLE 5 - Availability of products
Product offers are within the limits of available stocks.
The indications on the availability of the products are provided at the time of placing the order.
In case of unavailability of a Product ordered, the buyer will be informed by e-mail.
The cancellation of the order for this Product and its reimbursement (only the Products available at the time of the order can be subject to a direct debit), will then be carried out, the rest of the order remaining firm and definitive.
ARTICLE 6 – Price
The products are supplied at the current prices listed on the site. The prices are expressed in Euros and in pounds sterling depending on the recipient of the order, and all taxes included. The prices take into account the current rate of VAT applicable on the day of the order and any reductions applicable on the day of the order. Any new VAT rate will apply to the sale prices.
As an indication, prices may be indicated in other currencies, the list of which is proposed at the time of the order, but payment can only be made in euros or in pounds sterling.
For deliveries outside the European Union, the customer must pay the customs duties, VAT or other taxes due when the products are imported into the country of the place of delivery. The corresponding formalities are the sole responsibility of the customer.
Prices do not include delivery costs (unless otherwise stated), invoiced in addition to the price of the products purchased according to the amount of the order, the nature of the products purchased and according to the method and place of delivery.
The delivery costs are detailed before validation of the order by the buyer.
A customer invoice is established by the Seller on the day of shipment of the product and delivered to the Buyer's customer account.
The sale prices of the products can be modified by 1GROUPE at any time and will be applicable to any order placed after the modification without the previous price being able to be claimed by the Buyer.
ARTICLE 7 - Terms of payment
The price is payable in cash, in full on the day the order is placed by the Buyer, by bank card, by secure payment, or by another means of payment referred to at the time of the order. All orders are payable in euros.
The collection of the entire amount of the order will be made by 1GROUPE at the time of validation of the order or, in the event of payment by check, upon receipt, and at the latest within eight (8) days. after the order. The order validated by the customer will only be dispatched when the bank payment centers concerned have given their agreement, or when the total payment has been cashed (if check).
In other words, the payments made by the Buyer will only be considered final after effective collection by the Seller of all sums due.
Any incomplete payment not corresponding to the total amount of the purchase or to the sums owed by the buyer, failure to receive payment, any payment incident, and non-compliance with the payment conditions, may give rise to suspension. or the cancellation of the order or delivery in progress. In other words, the Seller will not be required to deliver the products ordered by the Buyer.
The buyer guarantees the seller that he has the necessary authorizations to use the method of payment he has chosen, when registering the order form.
ARTICLE 8 – Deliveries
The products are delivered to the address indicated by the buyer at the time of his order. The buyer can, at his request, have an invoice which is established at the billing address of his choice, different from the delivery address by specifying this in the place provided for this purpose on the order form.
Delivery times and related delivery costs depend on the method and place of delivery chosen by the buyer. The possible choices are offered to the buyer at the time of the order.
For more details, the details of the delivery methods, carriers, costs and delivery times are present on the site, in the “Customer Service” section, the “Shipping & Delivery” tab.
Delivery times depend on the delivery address, delivery method and carrier chosen by the buyer.
Delivery times are calculated from the date of validation of the order.
Except in special cases or unavailability of one or more products, the products ordered will be delivered in one go.
The Seller undertakes to make its best efforts to deliver the products ordered by the Buyer within the deadlines specified to it.
Delivery is deemed to have been made upon delivery of the products ordered by the carrier to the buyer who has accepted them without reservations, by signing the delivery slip. The transfer of risk takes place upon delivery by the carrier to the customer.
The Buyer is required to check the condition of the products delivered.
In the event of damage (deterioration, damaged parcels, missing parcels, etc.) the customer must refuse delivery or make precise and dated handwritten reservations to the carrier, by registered letter with acknowledgment of receipt within three (3) working days following the delivery. A copy will be sent to 1GROUPE.
ARTICLE 9 - Right of withdrawal
The Buyer has a withdrawal period of fourteen (14) working days from the date of delivery or the date of collection of the products, to return them to the Seller, provided that the products are returned and in perfect condition and complete, accompanied by the invoice, the contact details of the buyer and the complete references of the order.
Damaged, deteriorated and incomplete items are not taken back.
Return costs will be the sole responsibility of the Buyer.
The refund will be made within fourteen (14) days of receipt by the Seller of the items returned by the Buyer.
The refund will be made via the payment method that was used for the returned order. Therefore, if the order had been paid for by credit card, the refund will be made to the account attached to this credit card, and if the payment had been made by Paypal, and the Paypal account is still active, the refund will be made to this PayPal account.
For any other means of payment or in the event of failure of previous refunds, the refund will be made by letter check sent to the billing address.
ARTICLE 10 - Warranty - Seller's liability
The products supplied by the Seller benefit, in accordance with the legal provisions:
- the legal guarantee of conformity,
- the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use,
- the Manufacturer's warranty depending on the products and brands concerned.
Any warranty is excluded in the event of misuse, negligence or lack of maintenance on the part of the Buyer, as in the event of normal wear and tear of the property, accident or force majeure and the Seller's warranty is limited to replacement or reimbursement of non-compliant products or products affected by a defect.
In order to assert its rights, the Buyer must, under penalty of forfeiture of any action relating thereto, inform the Seller, in writing, of the existence of the defects.
The products sold on the website comply with the regulations in force in France. The Seller's liability cannot be engaged in the event of non-compliance with the legislation of the country in which the products are delivered, which it is the Buyer's responsibility to verify.
The Purchaser is solely responsible for the choice of products, their conservation and their use.
The Seller will not be considered responsible or in default for any delay, non-performance resulting from the occurrence of a case of force majeure usually recognized by French case law, or in the event of fault on the part of the customer.
1GROUPE cannot be held liable for any consequential damages that may arise from the purchase of the products as well as any loss of income, loss of opportunity or business.
It is up to the buyer to check the compatibility of use of the products he buys before placing an order. The total or partial impossibility of using the products, due in particular to an incompatibility of equipment cannot engage the responsibility of 1GROUPE nor give rise to any compensation or reimbursement.
ARTICLE 11 - IT and regulations
In application of law 78-17 of January 6, 1978, it is recalled that the personal data which are requested from the Buyer are necessary for the processing of his order and the establishment of invoices, in particular.
The processing of information communicated via the Seller's site has been declared to the CNIL.
The Buyer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification and opposition with regard to information concerning him.
ARTICLE 12 - Intellectual property
The content of the 1bike.co.uk site is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.
In addition, the Service Provider remains the owner of all intellectual property rights on the studies, drawings, models, prototypes, etc., produced (even at the request of the Client) with a view to providing services to the Client. the
The Client is therefore prohibited from any reproduction or use of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the Service Provider, who may condition it on financial consideration.
ARTICLE 13 - Applicable law - Language
By express agreement between the parties, this contract is governed by and subject to French law.
It is written in French. In the event that it is translated into one or more languages, only the French text shall prevail in the event of a dispute. The terms and conditions in French can be found on the French website here : French terms and conditions.
ARTICLE 14 – Disputes
All disputes to which this contract may give rise, concerning its validity, interpretation, execution, termination, their consequences and their consequences are subject to French law, and will be submitted to the competent courts under the conditions of common law.