1Bike

Contact us

Our team is always happy to help with questions about products, orders, deliveries or general enquiries.


Customer support

Before contacting us, you may find the answer to your question in our FAQ section.

If you still need assistance, please get in touch and we will respond as quickly as possible.


When contacting us, please include:


Business hours

We aim to respond to all enquiries within one business day, Monday to Friday.

Please note that response times may be longer during peak periods or public holidays.


Contact Details

From France : 04 28 29 25 10

Outside France : 0033 4 28 29 25 10

By email : [email protected]